To install ScreenFlow on your new Mac, you can follow the previous activation instructions from your receipt or you can download the latest version of ScreenFlow from our download page: http://dynamic.telestream.net/downloads/download-screenflow.asp?prodid=screenflow

*You may need to create a new User Name and Password to be able to download from our website.

Once you have installed the latest version, activate your license:

• Open ScreenFlow and select Preferences > Licenses
• Click Unlock and enter Admin Password
• Enter serial number exactly as it appears on order confirmation
• When your license has been validated, you will have access to all of the features you purchased

Problem:
When trying to activate ScreenFlow, the "Activate" button remains grayed out.

Solution:
The “Activate” button will remain grayed out if you are running a newer version of ScreenFlow then your license. You can upgrade the license to activate or download the previous version. Note: Versions 1, 2, and 3 are not eligible for upgrade pricing.

If you do not wish upgrade at this time, please remove ScreenFlow from your applications folder and download the previous version. Note: ScreenFlow v4 and earlier are no longer supported.

Use our new "License Reset Tool" where you have 24/7 access to reset your own license key.

You have 24/7 access to reset your own license key, see below for instructions.

• Please go to our "License Reset" page
• Fill out the license key field and the Email address or Order Id.
• Once submitted, your serial number will automatically be reset.

Our software End User Licensing Agreement (EULA) states that you may only have your license activated on one (1) computer at a time.

To activate your single license on a second computer you must first deactivate the license on the original machine and install and activate the license on your second system. How to deactivate and activate your license.

Our software End User Licensing Agreement (EULA) states that you can run your desktop product on one (1) computer at a time. If you have purchased multiple quantities of the product, you are authorized to install the software on that number of computers.

To activate your single license on a second computer you must first deactivate the license on the original machine and install and activate the license on your second system. How to deactivate and activate your license.

You have 24/7 access to reset your own license key, please visit to our new "License Reset" page.